faq_content.html

FREQUENTLY ASKED QUESTIONS

Why Use an Independent Consultant?

They will recommend the best SOLUTION, not the best hardware/software/imaging system
They will help you get that solution at the best initial and ongoing prices
Their motivations and allegiances are to the customer, not their own products
They eliminate worries about conflict of interest (or appearance)
They can lead you through the entire process regardless of choices or selected vendors
They save you time and avoids pitfalls/mistakes
They keep projects from failing due to mismanaged expectations and poor product choices

Why are there so few Independent Consultants?

Document Management/Imaging is a fairly scarce specialty
Consulting is easier to start with built-in feeds from vendors
Larger Organizations need affiliations to keep staff busy
Most people only have experience with single turnkey systems, and they do not have custom/toolkit system experience

Why aren't they used as often as they should be?

Because Independent Consultant firms
- Are outnumbered by resellers and vendors
- Tend to be smaller organizations
- Do not market as much as software/hardware vendors
- May not be available locally

Because of a lack of knowledge on the part of the client company
- Companies don't know what they don't know
- Companies lack imaging/workflow expertise
- Companies don't have an understanding of the specifications and RFP processes

Why use ICS?

ICS is an Independent Consulting Firm, and we have the Experience, Qualifications, and Industry Knowledge to make your project successful.